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Frequantly Asked Questions
Houston, Katy, Missouri City Pool Service FAQ’s
Q. When should I backwash my filter?
Q. How often should my pool water chemistry be tested?
Q. How often should my D.E. filter be manually cleaned?
Q. My pool is cloudy, what do I do to fix it?
Q. My pool pump is very noisy, is it time to replace it?
Q. My pool light stopped working.
- The bulb is burnt out and the bulb and lens gasket should be replaced.
- The ground fault circuit interrupter (GFCI) protecting the light circuit has tripped and needs to be reset.
- The light is activated with a timer or a photocell that has failed.
- The light circuit at the breaker panel has tripped and needs to be reset.
Q. My pool seems to be losing water, what should I do?
- Check for leaks at the pool equipment pad. A normal equipment pad is completely dry all the time.
- Inspect the interior of the pool or spa for cracks. Pools and spas sometimes have a tendency to shift due to soil conditions which can lead to fractures in the shell.
- Check the backwash line for water loss. Sometimes the valve seat inside the backwash valve can become loose which will cause water to exit the system through the backwash line.
- Check your water bill. If you see an increase in your water usage this may be an indicator to an underground leak.
Q. The pressure gauge on the filter is abnormally low.
Q. My pool pump hums but it won't start.
Electrical repairs can be hazardous or fatal if done improperly – always refer electrical repairs to a professional. We subcontract all our electrical work to a licensed contractor. There are several reason a pump won’t “spin”, they are:
- The starting capacitor has failed.
- The start switch has failed or is fouled.
- A damaged pump seal has allowed water into the motor which has caused the bearings to fail.
- The stator or armature windings have burnt out.
- The pump impeller is bound and can’t spin.
Q. The pressure gauge on the filter is high.
Q. Why is water constantly running out my backwash line?
Q. Why does my system lose prime when it's turned off?
Q. Why isn't my heater coming on?
Q. What is the normal water pressure for my filter?
If you suspect that the pressure is too high, check and clean out all debris from baskets. In addition, check to see if all your equipment valves are set properly and backwash your filter for several minutes.
If you suspect that the pressure is too high, confirm that the pressure gauge re ads zero when the equipment is off. If it does not fall back down to zero, you will need to replace the gauge. Call us to schedule an appointment.
If you suspect that the pressure is too low, check and clean out all debris from baskets. In addition, check to see if all your equipment valves are set properly.
If you suspect that the pressure is too low, check to see if the gauge reads zero when the equipment is off. If it does not fall back down to zero, you will need to replace the gauge. Call us to schedule an appointment.